Mediation between supplier & customer –
possible Trade disputes

Practical experience has taught me about the potential for conflict between trading partners. At the same time, long-term business relationships are extremely important, especially since it can be difficult to find new suitable trading partners in the organic market. Possible conflicts must be resolved in order to ensure a fruitful continuation of the cooperation. A process of mediation can promote a deeper mutual understanding between the parties and enable them to develop a successful cooperation in the future.

As a long-time trading intermediary in the organic industry, I speak the same language as the conflicting parties. I have provided active support for European companies on both the sales and purchasing side through my many brokering activities. Having supported my clients through the entire delivery process, I am able to draw on many years of experience in matters of complaints and conflict resolution.

I am keen to share my wealth of experience in the industry. Following intensive training in 2012 until now, I can apply these methods as a mediator as well as employing a number of different coaching methods. Specific combinations of mediation & coaching can also lead to conflict resolutions, when meetings with the sparring partner are not possible.

Happy to explain you more in person, or even arrange a first mediation appointment!